Frequently Asked Questions

Withdrawals

How do I make a Person to Person withdrawal?

Making a Person to Person withdrawal is easy. Click My Account at the top right of the client. Then, click the Withdraw button. Next, choose Money Transfer. On the next screen, enter the amount. The minimum is $100 and the maximum is $350. Heads up! You’ll see the fee reflected at the bottom. Next, scroll down and review your Receiver Information. Remember, your 6. ID must match the name and address listed here. If everything looks good, check the confirmation box and click Confirm That’s it. You’ll have your money soon

Read More »

What is the exchange rate for Cryptocurrencies?

Cryptocurrency exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we’ll display the current exchange rate for the cryptocurrency option you choose. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the crypto address, we will hold the exchange rate for 15 minutes only.

Read More »

Select the software version that is right for your Mac

How to find my chip architecture?