Frequently Asked Questions


How do I make a Person 2 Person withdrawal?

2023-06-29T23:03:52+00:00Categories: How to Withdraw|Tags: , , , , |

Making a Person 2 Person withdrawal is easy. Click My Account at the top right of the client. Then, click the Withdraw button. Next, choose Money Transfer. On the next screen, enter the amount. The minimum is $100 and the maximum is $350. Heads up! You’ll see the fee reflected at the bottom. Next, scroll down and review your Receiver Information. Remember, your 6. ID must match the name and address listed here. If everything looks good, check the confirmation box and click Confirm That’s it. You’ll have your money soon

Why hasn’t my person to person transfer gone through?

2023-06-21T17:23:07+00:00Categories: Deposit Issues|Tags: , |

Person to Person transactions can take anywhere from 45 minutes up to 8 hours depending on the volume of deposits. Please make sure you have introduced the Control Number (MTCN) once you send the transaction. If it’s been longer than 8 hours, please send an email to with these details: Sender’s Name: Receiver’s Name: Control Number: Amount: Player Nickname: Registered email:

How to deposit with MoneyGram?

2023-06-29T22:53:45+00:00Categories: How to Deposit|Tags: , |

Making a MoneyGram deposit is easy. Click My Account at the top right of the client. Then click the “Deposit” tab Next, click on the P2P option and choose MoneyGram. On the following screen, enter the amount you wish to deposit.  Keep in mind that there are minimum and maximum deposit amounts when using MoneyGram.  If your deposit is above $100, then we’ll cover your fees. • Your name should appear in the sender box, but if you want to add or select a new sender click on the box, select Register new sender, and enter your info. Next, select the date and time you expect to send the funds. • If you have a bonus or promo code, be sure to enter it in the promo code box. After everything looks good, click on confirm. On the following screen, you’ll find the receiver information you need to complete the deposit.  For your convenience, you can print the details by clicking the print button.  Please note that the information is only valid for 48 hours. When visiting the MoneyGram agent, you may be asked to provide a reason why you are sending the funds.  We encourage you to tell the agent you are sending the money to a friend.  Mentioning poker or gambling could cause issues or delays with your payment. Once you make your deposit you can provide the control number in the cashier, which you can access by clicking the deposit button in the lobby. Next, click on P2P, choose the payment method you used, and click on report deposit. On the next screen, you’ll see a list of your pending deposits.  Choose the correct deposit and enter your control number. Be sure to enter any applicable fees you need to have covered and click confirm. Your deposit should be available in 45 minutes to 8 hours.