Frequently Asked Questions

New Poker Client & Rebrand

Is ACR Poker the same as Americas Cardroom?

ACR Poker is our new name but we are the same company who’s been serving you proudly for over 22 years.  We’re very excited to have upgraded our poker platform and website with a whole new look and feel that we know you’re going to love.  

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Can you send me the download links to get the new client please?

You can either download directly from your WPN poker room or use the links provided here:   Brand Windows MAC Mobile Web Version ACR Poker ACR Installer ACR Poker Installer ACR Poker Installer ACR Poker YA Poker YA Poker Installer YA Poker Installer YA Poker Installer N/A Black Chip Poker Black Chip Poker Installer Black Chip Poker Installer Black Chip Poker Installer Black Chip Poker True Poker True Poker Installer True Poker Installer True Poker Installer True Poker Poker King Poker King Installer N/A N/A Poker King  

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I’ve downloaded the new poker client, but I can’t find the shortcut or access the software after I close it? What do I do?

In some instances, the shortcut is not being created on the home page.  In order to find the shortcut from your computer, click on: PC C: DRIVE “YOUR POKER ROOM” Poker Folder “YOUR POKER ROOM” Poker Shortcut Once you’ve located the icon you can double-click to reopen the client or drag it to your desktop for easier access.  We are working on a patch to populate the shortcut as soon as possible to the desktop.

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How do I revert to the old software?

We are full steam ahead with the new look and feel and playing experience ACR Poker is going to deliver. There is no option to revert to the old software client.   We’re working diligently to repair the small issues that are being reported with the relaunch.  We trust this new platform will deliver you a heightened poker experience.

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Select the software version that is right for your Mac

How to find my chip architecture?