Frequently Asked Questions

Top FAQs

Person to Person deposits made for an incorrect amount are usually rejected, but if the deposit was made in the past 48 hours, we can still resubmit the transaction with the new amount.

If it has been less than 48 hours, please email us at support@winningpokernetwork.com with a picture of the receipt showing the sender’s name, receiver’s name and the control number. Be sure to write to us from your registered email address.

If you sent your funds more than 48 hours ago, you’ll need to cancel the deposit request and process a new deposit for the correct amount.

We are unable to edit the amount internally, so you will need to follow these steps:

Contact the agency: Immediately get in touch with customer support of your Money Transfer service. Explain the situation and provide them with the transaction details. They will guide you on how to proceed with canceling the transaction.

Visit a local branch: You can also go to any local Money Service or RIA branch. Bring your transaction receipt and a valid ID. The branch representative will assist you in canceling the transaction.

Here you can find the video:

You can also check the status of your Bitcoin deposit or withdrawal directly from the Cashier section. Crypto transactions are based on confirmations, so once the transaction is sent confirmed by the blockchain, the status should change to “Approved”.

Unfortunately, our software does not currently have a color-blind mode. We understand the importance of accessibility and are constantly working to improve our features.

We do not charge Bitcoin fees for deposits. If any fees are applied, they come from the wallet used to send the Bitcoin.

EcoPayz deposits range from $10 to $25,000 per transaction.

The limits for Person to Person deposits with Money Transfer and Ria range from $50 to $500 per transaction.

The fees for Person to Person deposits with Money Transfer and Ria are as follows: $60 fee on deposits of $100 to $299 $70 fee on deposits of $300 to $350

Bitcoin deposits can take as little as a few minutes or up to an hour or more. This depends on the number of transfers that are being processed online globally. Please note that in order for your deposit to be credited on our site, it must receive at least 7 confirmations.

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