Frequently Asked Questions

Minimum Deposit changed from $25 for $48

The minimum deposit is set by our payment providers, not us. We’re usually able to offer new players a minimum deposit of $25 to test the site, but the recent change by our provider won’t allow for that. The good news is that as you build a positive financial reputation with us, your minimum won’t […]

How to edit credit card info?

You can edit your credit card by following these 5 easy steps: Launch the poker client and click on deposit Click on account next to certifications Click on my cards below your username Click on the card you want to edit Scroll down, enter your new info, and save your changes

Can I request a withdrawal to my credit card?

Unfortunately, no. You can’t withdraw funds back to your credit card. But there are several other withdrawal methods available. Head to the Cashier to find the ones available in your region.

Is there a limit for credit card transactions?

Credit card transaction limits vary from player to player and region to region.  Although we cannot provide exact limits here, you can visit the cashier to view your minimum and maximum deposit amounts.  Just click on the deposit button, which is located in the bottom right corner of the lobby, and choose credit card as […]

How long does a credit card refund take?

Credit card refunds can take up to 90 days to be reflected on your account and depend on your card issuer. It’s a good idea to check directly with your credit card company to learn about refund timelines.