Frequently Asked Questions

Is there a limit for credit card transactions?

Credit card transaction limits vary from player to player and region to region.  Although we cannot provide exact limits here, you can visit the cashier to view your minimum and maximum deposit amounts.  Just click on the deposit button, which is located in the bottom right corner of the lobby, and choose credit card as […]

How long does a credit card refund take?

Credit card refunds can take up to 90 days to be reflected on your account and depend on your card issuer. It’s a good idea to check directly with your credit card company to learn about refund timelines.