Frequently Asked Questions

I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit Blockchair.com to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction. The amount […]

Why is my Ethereum deposit taking so long?

For a crypto deposit to be processed, it must first be verified by miners. This can take some time depending on demand. If you are using ETH, you can visit http://Blockchain.com to see how many miners have confirmed your transaction. We require seven confirmations before processing a bitcoin transaction. If you have any other issues, […]

Can you recommend a Litecoin wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust […]

Can you recommend an Ethereum wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust […]

Can you recommend a Bitcoin wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust […]

What BTC wallets do you recommend?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust […]

Why is my account suspended?

There are several reasons why your account might be suspended. To resolve this issue and understand the specific reason for your account suspension, please reach out to our customer service team from the registered email associated with your account. They will be able to provide you with detailed information and assist you in resolving any […]

What is the Sunday Brawl?

The Sunday Brawl usually features a knockout or bounty format, meaning that players earn additional rewards for eliminating opponents from the tournament.

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