We offer a First Deposit Bonus for new players. Please check our Promotions page to see the offer available right now. Once you make your first deposit (no promo code required), you can view and redeem it under My account, then click on Rewards and then click Bonuses. Just remember, these bonuses are typically paid out in increments of $1 for every 27.5 Award Points you rack up playing real money poker. You have 60 days to play the First Deposit Bonus through, and you must release it before the 60 days are over to earn your bonus.
The Welcome Bonus, which is worth up to $1,000, is only valid on your first deposit. However, if you make two $500 deposits, one right after the other, you can contact Customer Support and we can likely make an exception and give you the full $1,000 Welcome Bonus.
All bonuses for First Time Deposits should be automatically activated. This includes if you used Bitcoin or another cryptocurrency. Please contact Customer Support so we can look into this issue for you.