Frequently Asked Questions

Terms & Conditions

How can I report an abusive player?

You can report abusive behavior, which includes swearing, racism, sexism and harassment, by emailing support at support@winningpokernetwork.com. Please include your email, username of the abusive player, a screenshot and any other info that could help us look into this matter. You can also report game misconduct through our security form here.

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Can I play at the same table as a friend?

At WPN we take pride for ensuring gameplay integrity. Therefore, we recommend that you don’t play on the same Cash Tables, Tournaments, Sit & Go’s or Jackpot Poker with anyone you know. Also, playing from the same IP location as someone you know is strictly prohibited. We are constantly monitoring the action on our tables and if we find any player colluding or attempting to collude with another user, we are entitled to take any action we see fit. This includes immediately blocking access to the games, terminating such player’s account(s) and seizing all monies held in any WPN

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What countries are banned from your platform?

Which Winning Poker Network skin are you playing on? If ACR Poker: The countries that are currently banned on ACR Poker are Australia, Belgium, Estonia, France, French Guyana, Guadeloupe, Israel, Italy, Martinique, Mayotte, North Korea, Reunion, South Korea, Spain, Netherlands and Netherlands Territories, Sweden and Turkey. If Black Chip Poker: The countries that are currently banned on Black Chip Poker are Australia, Belgium, Estonia, France, French Guyana, Guadeloupe, Israel, Italy, Martinique, Mayotte, North Korea, Reunion, South Korea, Spain, Netherlands and Netherlands Territories, Sweden and Turkey. If Ya Poker: The countries that are currently banned on Ya Poker are Australia,

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Select the software version that is right for your Mac

How to find my chip architecture?