Frequently Asked Questions

What is the limit on the number of cryptocurrency transactions I can perform?

Cryptocurrency Transaction Limits: Deposits There are currently no limits on the number of cryptocurrency deposits you can make. You are free to fund your account as frequently as needed. Withdrawals When withdrawing funds via cryptocurrency, please note the following frequency requirement: 24-Hour Cooling Period: There must be a lapse of 24 hours from the time […]

How do I make a cryptocurrency withdrawal?

Steps to Withdraw Cryptocurrency Click My Account at the top right of the client. Then click on the Withdraw button. On the next screen you’ll be able to browse all our available cryptocurrency options, which currently include Bitcoin, Litecoin, Tether and Ethereum. Just click on your preferred crypto. After choosing your cryptocurrency, enter the amount […]

What is the exchange rate for Cryptocurrencies?

Cryptocurrency exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we’ll display the current exchange rate for the cryptocurrency option you choose. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the crypto address, we will hold the exchange rate for 15 minutes […]

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