Frequently Asked Questions

What should I do if I sent the wrong amount using Person to Person?

Person to Person deposits made for an incorrect amount are usually rejected, but if the deposit was made in the past 48 hours, we can still resubmit the transaction with the new amount. If it has been less than 48 hours, please email us at support@winningpokernetwork.com with a picture of the receipt showing the sender’s […]

What should I do if I sent the wrong amount using Person to Person or RIA?

We are unable to edit the amount internally, so you will need to follow these steps: Contact the agency: Immediately get in touch with customer support of your Money Transfer service. Explain the situation and provide them with the transaction details. They will guide you on how to proceed with canceling the transaction. Visit a […]

How long do Person to Person deposits take?

Person to Person deposits are generally processed within 8 hours.  Please note it might take longer (up to 72 business hours) depending on the processing office’s business hours and the number of transactions they need to process.

What are the fees for Person to Person deposits with Person to Person?

Although we don’t charge any fees for Person to Person deposits, the service provider does charge a processing fee, which varies based on the size of the transfer. The good news is that if your deposit exceeds $100, we can cover the fees. To request this, please send us an email along with a screenshot […]

How do I make a Person to Person withdrawal?

Making a Person to Person withdrawal is easy. Click My Account at the top right of the client. Then, click the Withdraw button. Next, choose Money Transfer. On the next screen, enter the amount. The minimum is $100 and the maximum is $350. Heads up! You’ll see the fee reflected at the bottom. Next, scroll […]

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