Frequently Asked Questions

I’d like to switch to Rakeback. How do I do that?

By default, every account is enrolled in the Elite Benefits Program. If you want to switch to Rakeback, simply send an email to The process takes up to 72 hours to be completed. Once you’ve successfully switched to Rakeback, it will be reflected under Rewards in the poker client. Please note that although you […]

Select the software version that is right for your Mac

How to find my chip architecture?