Frequently Asked Questions

How can I self-exclude myself?

Click on the SETTINGS tab on your Poker Client, then click on RESPONSIBLE GAMING. There you can temporarily restrict yourself and select the time frame for exclusion or permanently disable your account. For more information please visit: https://www.acrpoker.eu/security/responsible-gaming/

Can I self-exclude myself from your Casino?

Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your casino access. Please note that if you choose to permanently disable your casino access, there is no way to reverse the process. This is due to our Responsible Gaming policies.

Can I self-exclude myself just from your Poker section?

Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your Poker access. Please note that if you choose to permanently disable your Poker access, there is no way to reverse the process. This is due to our Responsible Gaming policies.  

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