Frequently Asked Questions

Can’t login to the Sportsbook

You do not need to enter or re-enter your login credentials to access our sportsbook. Should you be prompted to enter your credentials, try closing the browser window and go back to the poker client and click on ‘SPORTS’ button to try logging in again. If the error persists, please take a screenshot of the […]

What is the minimum and maximum sportsbook wager?

We cater to recreational players and high rollers alike. Our minimum online wager is $1, and our maximum wager depends on the lines. You can also request higher limits by contacting Customer Service.

What types of sportsbook wagers do you offer?

We offer the widest variety of wager types and propositions, including sides, totals, parlays, teasers, if-bets, reverses and futures. Here is a list of the major sports: NFL Wagering: 1st & 2nd Halfs, Quarter lines, team totals, propositions NBA: 1st & 2nd Halfs, Quarter lines, team totals, propositions NHL: Canadian line, puck line, money lines, […]

Which sports can I wager on?

We offer wagering on all major sporting events, including Football, Basketball, Baseball, Hockey, Soccer, Tennis, NASCAR, Golf, Horse Racing, Boxing, Rugby, Formula 1 Racing, and much more. We also offer wagering on Politics, Academy Awards, Grammys and Reality TV shows.

Can I reopen my Sportsbook access?

We’d be happy to allow you access to our Sportsbook again. However, we can only do so if you originally chose to temporarily disable your access and not permanently disable it. This is due to our Responsible Gaming policies.  If you requested a temporary ban and now want to change it, please contact Customer Support.

Why hasn’t my sports bet been graded?

Please contact our Customer Support team. We’ll then email our sports department and look into this for you. In the email, include your username, Ticket ID of your bet and exactly what went wrong. Our department will review it and let you know of any corrections within 48 hours.

Can I get self-exclusion from sports betting?

Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your sportsbook access. Please note that if you choose to permanently disable your sportsbook access, there is no way to reverse the process. This is due to our Responsible Gaming policies.

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