Frequently Asked Questions

When requesting a paper check, the system says my address is invalid. What should I do?

Please note that the address where the check is going to be sent must match the address in your account.

To change the address from the poker client:

  1. Go to My Account
  2. Click Account Information and select the pencil icon next to your address to edit it.
  3. Save the changes.
  4. Go to Withdraw then click on Checks

The new address will be registered.

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