Frequently Asked Questions


How can I reset my password?

Don’t worry if you can’t remember your password. It’s easy to reset. Launch the poker client and click Forgot on the Log In screen. When the dialogue box appears, enter the email address that’s linked to your poker account. Make sure you click on the box beside I’m not a robot. You’ll need to complete the quick captcha test to prove you’re human. When you’re done, click submit. Next, check your email and open the message we just sent you. Then click on the link to reset your password. If you don’t see our email, check your spam or

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