Frequently Asked Questions

How can I see my available bonuses?

It’s easy to see your available bonuses and take advantage of them. Click on My Account on the top right of the client Click on the Rewards button Click on Bonuses At the top, you’ll see three options: All Bonuses, Bonus History, and Tutorial. As you view your bonuses, you can use the checkbox to […]

Is there a limit for credit card transactions?

Credit card transaction limits vary from player to player and region to region.  Although we cannot provide exact limits here, you can visit the cashier to view your minimum and maximum deposit amounts.  Just click on the deposit button, which is located in the bottom right corner of the lobby, and choose credit card as […]

What is the exchange rate for Cryptocurrencies?

Cryptocurrency exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we’ll display the current exchange rate for the cryptocurrency option you choose. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the crypto address, we will hold the exchange rate for 15 minutes […]

What time zone do you use?

All tournaments are according to Eastern Time. However, the times you see in the poker software mirror the time zone set on your computer. 

What languages are available on WPN?

Our software supports English, Spanish, Portuguese, Russian, and Chinese. Keep in mind that we only provide customer support in English and Spanish.

How many players are online?

You can see how many players are online at any given time.  Once you’ve logged into the poker client on your computer, the number of players online will be displayed at the bottom next to the date.

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