Frequently Asked Questions

Minimum Deposit changed from $25 for $48

The minimum deposit is set by our payment providers, not us. We’re usually able to offer new players a minimum deposit of $25 to test the site, but the recent change by our provider won’t allow for that. The good news is that as you build a positive financial reputation with us, your minimum won’t […]

How to edit credit card info?

You can edit your credit card by following these 5 easy steps: Launch the poker client and click on deposit Click on account next to certifications Click on my cards below your username Click on the card you want to edit Scroll down, enter your new info, and save your changes

How do I deposit using Bitcoin?

Steps to Deposit Using Bitcoin Click the green “My Account” button. To deposit with Bitcoin, click on the ‘‘Bitcoin’’ button. Enter the amount you want to deposit in USD, taking the minimum and maximum amounts into consideration. Also, enter the promo code if you have one. You will receive a warning to check with your […]

How do I deposit with a credit card?

Click the green “My Account” button. Then click the “Deposit” tab Click on the Credit Cards button Enter your credit card information Enter the deposit amount. Click on the deposit button.  

How long do I have to wait after my deposit before I can withdraw?

You need to wait at least 72 hours before requesting a payout. Our Security Department reviews all payouts and your account also needs to be certified before cashing out. In addition, your account must generate a minimum rake before the system will allow you to cash out. This applies to player-to-player transfers as well.

What should I do if I sent the wrong amount using Moneygram?

Person to Person deposits made for an incorrect amount are usually rejected, but if the deposit was made in the past 48 hours, we can still resubmit the transaction with the new amount. If it has been less than 48 hours, please email us at with a picture of the receipt showing the sender’s […]

Why hasn’t my eWallet deposit been credited to my poker account?

If the funds from your eWallet have been deducted and you don’t see the amount reflected in your poker balance then you’ll need to contact us.  Please email from the address that’s registered on your account. Be sure to include a description of your issue, your player nickname, the site you are playing on, […]

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