Frequently Asked Questions

FAQs

Are there any bonuses available?

2023-06-30T21:15:13+00:00Categories: Bonuses|Tags: , , |

We usually offer reload bonuses before a tournament series or Venom Tournament. Please check our Promotions page to see what’s available right now, link here. Once you reload your account using a reload promo code, you can view and redeem it from the Rewards section at the top of the client: Click on My Account on the top right Click on Rewards button Click on Bonuses These bonuses are typically paid out in increments of $5 for every 120 Award Points you rack up playing real money poker. For example: With a 50% reload bonus, if you deposit $100 into your account, you’ll get a $50 bonus. And every time you earn 120 Award Points, you can swap out $5 in bonus for real cash.

What are your current promotions?

2021-11-11T21:46:58+00:00Categories: Promotions|Tags: , |

ACR: You can view all our current promotions by visiting this page. BCP: You can view all our current promotions by visiting this page. True Poker: You can view all our current promotions by visiting this page. Ya Poker: You can view all our current promotions by visiting this page. Poker King: You can view all our current promotions by visiting this page.

How can I cancel a withdrawal?

2023-06-30T15:42:47+00:00Categories: How to Cancel a Withdrawal|Tags: , , |

You can do this right from the poker client. Log in to your poker account Click My Account at the top right of the client. Then click on ‘Withdrawal’ Then ‘Account’ Then ‘History’ Click on the ‘Pending Withdrawal’ Finally, click ‘Cancel’. Please remember that if your payout status is listed as ‘processing,’ it won’t be available to cancel.  Only withdrawals with a status listed as ‘pending’ can be canceled.