How can I report a suspected security incident?
To report a security issue with your account, please email support@winningpokernetwork.com from your registered email address. Be sure to provide a brief description of your issue along with answers to the following questions: A) When was the last time you accessed your account? B) What was the balance of your account the last time you accessed […]
Why do you use CAPTCHAs?
CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a security feature we implement in our games to confirm the presence of a human player at our tables. If a player fails to complete the CAPTCHA correctly, they may be presented with additional challenges to verify that they are the sole […]
I failed the Captcha Test, what’s next?
CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) tests are done randomly to keep our tables safe and bot free. We understand that sometimes, due to different circumstances, our players can fail the test. If you failed or were not able to complete the test, an alert will reach our security […]
The Cage Live
The Cage Live is our famous nosebleed stakes cash game in a tournament format, happening multiple times a year in the exotic locale of San Jose, Costa Rica. Leading up to every Cage Live, we award many packages through our Sunday Beast and Sit & Crush tournament. These packages usually have a value of around […]
What is fight club?
Fight Club usually features a knockout or bounty format, meaning that players earn additional rewards for eliminating opponents from the tournament.
What is the Venom?
The Venom is a multi-day tournament with a prize pool running in the millions. Our biggest Hold’em Venom tournament guaranteed $8 million and paid out more than that. And our largest Venom PKO tourney easily beat the $5 million guaranteed mark. Our next Venom is set to get underway soon. Like always, the tournament costs […]
How do you become a stormer?
If you are interested in becoming an ACR Stormer, please email us at stormers@acrpoker.eu for an interview.
How do I finish creating my account?
Remember that when you create your nickname, you don’t include any personal information or something that might be offensive. Also, make sure to look for the validation email in your inbox. If you don’t see it, check your Junk/Spam/Trash. If you still don’t see the email, please contact support@winningpokernetwork.com with the subject: Missing Activation Code […]
