To report a security issue with your account, please email support@winningpokernetwork.com from your registered email address. Be sure to provide a brief description of your issue along with answers to the following questions:
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- A) When was the last time you accessed your account?
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- B) What was the balance of your account the last time you accessed it?
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- C) Do you use VPNs or proxy connections to access our site?
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- D) Have you used public hotspots to access your poker account?
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- E) Have you received any suspicious emails recently?
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- F) Does anyone else at your location have access to your computer?
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- G) What games do you normally play at ACR Poker?
Please note that investigations typically take around 24 hours to be completed.