Can I create more than one account on ACR Poker?
We only allow one account per person. If you open more than one account, we will close your additional accounts and leave the oldest account active.
How can I self-exclude myself?
Click on the SETTINGS tab on your Poker Client, then click on RESPONSIBLE GAMING. There you can temporarily restrict yourself and select the time frame for exclusion or permanently disable your account. For more information please visit: https://www.acrpoker.eu/security/responsible-gaming/
There has been some activity in my account that I do not recognize. What should I do?
We’re very sorry to hear about this incident. Please contact us from the email address registered on your account. We will temporarily restrict access as a security measure while we conduct our proper investigation. We will be in contact with you as soon as we can. Please note that investigations typically take from 24 to […]
