Frequently Asked Questions

Casino

How can I remove a bet from a craps table after it’s already placed?

Unlike other casino games, removing a bet in craps requires a specific action. To remove your bet once it’s already on the table, press and hold the Shift key on your keyboard and then left-click on the chip with your mouse. This action will cancel the selected bet from the table. Tu navegador no soporta el video HTML5. If you experience any issues or need further assistance, feel free to contact us at casino@acrpoker.eu.

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June 25, 2025

How does the 777 Slots Casino Leaderboard work?

The 777 Slots Casino Leaderboard is a recurring promotion where players compete for a share of a $10,000 prize pool by playing selected slot games. 💰 Prize Pool: $10,000 shared among the Top 18 players! 🎯 How to Earn Points: Every $1 wagered = 1 point Bonus Points are also awarded based on the number of spins during the event. 🎰 Where to Play: Look for the slot games labeled with a red “Leaderboard” tag—these are featured in the first row of the Blue Ocean Slots section within the casino lobby. 🏆 Compete to climb the leaderboard and finish

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June 25, 2025

How do I locate the bonus information in a slot?

Most slot games have a bonus information section where you can learn how to activate bonus features. Typically, you can access this by opening the slot game and clicking on the “i” or “?” icon. This will display all relevant bonus mechanics for that specific game. Tu navegador no soporta el video HTML5. If you have any questions or need to report an issue regarding this topic, please contact Customer Support at casino@acrpoker.eu.

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March 1, 2023

How do I view the game history on 777 Slots casino?

Most slot games feature a game history section where you can review your spin activity, including date, time, and round ID. This helps track your previous plays and outcomes for better clarity.   Tu navegador no soporta el video HTML5.   If you have any questions or need to report an issue regarding this topic, please contact Customer Support at casino@acrpoker.eu.

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March 1, 2023

How do I change the settings on the 3 different casinos?

Here’s how to update your settings on each of our three casino platforms: 777 Slots Casino: Click the gear icon to adjust sound settings. Use the + and – buttons to change your bet per spin. Click the play icon for auto-play options. Full screen and mute icons are available on most games.   Tu navegador no soporta el video HTML5.   Live Dealer Casino: Tap the three lines or gear icon in the top-left corner to access configuration options.   Tu navegador no soporta el video HTML5.   Classic Casino: Settings can be found in the upper left

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March 1, 2023

Can I reopen my Casino access?

We’re happy to reinstate your access to our casinos if it was originally suspended as a temporary measure or if you selected to hide the casino section. Unfortunately, if your access was permanently disabled, we cannot reactivate it due to our Responsible Gaming policies. If you have any questions or need to report an issue regarding this topic, please contact Customer Support at casino@acrpoker.eu.

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May 23, 2022

Can I self-exclude myself from your Casino?

Yes, you have the option to self-exclude from accessing the casino. We offer three different methods to facilitate this directly from your poker client: Hide Access: Enabling this option will temporarily remove the CASINO tab from your lobby. You can re-enable access at any time. To activate this, go to SETTINGS, locate the RESPONSIBLE GAMING tab, click on DISABLE GAMES, select (CASINO and LIVE DEALER), and click APPLY. To disable, repeat the process and uncheck the option before applying changes. Temporary Ban: This option allows you to block your casino access for a specified number of days. Access will

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May 23, 2022

How does the Casino Rebate work?

The Casino Rebate is a 10% cashback bonus we offer at our classic casino. To apply for the 10% Rebate Bonus, you must meet the following requirements: Must be over $200 in NET losses from the previous week to qualify. Rebate Bonus must be requested on Mondays only (no exceptions). Players may only make one request per week. It is important to consider that only losses at our Regular Casino count towards the final tally. Funds lost at our Live Dealer Casino or 777 Slots do not count. Tu navegador no soporta el video HTML5. To complete your request,

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May 23, 2022

Select the software version that is right for your Mac

Mac wth Apple Chip

Most Common

Mac with Intel chip

How to find my chip architecture?