Frequently Asked Questions

Withdrawals

How long do I have to wait after my deposit before I can withdraw?

You need to wait at least 72 hours before requesting a payout. Our Security Department reviews all payouts and your account also needs to be certified before cashing out. In addition, your account must generate a minimum rake before the system will allow you to cash out. This applies to player-to-player transfers as well.

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What is the best withdrawal option?

Although the best withdrawal option depends on your particular needs, most players prefer Bitcoin. Not only is this the fastest method for cashing out, but it will also allow you higher limits for transactions and we do not charge fees on these transactions.

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How do I stop my check if I’m willing to pay a fee?

You can do this right from the poker client. 1. Log in to your poker account 2. Click My Account at the top right of the client. 3. Then click on ‘Withdrawal’ 4. Then ‘Account’ 5. Then ‘History’ 6. Click on the ‘Pending Withdrawal’ 7. Finally, click ‘Cancel’. Please remember that if your payout status is listed as ‘processing,’ it won’t be available to cancel. Only withdrawals with a status listed as ‘Deferred’ can be canceled.

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How do I cancel my check?

If the status of your check is “pending” then you can cancel it for free from the poker client.  Go to My Account Click Withdrawal Finally click on your account icon located above your balance and then click ”My History”. If the status of your check is ”Processing” then your payment has already been sent to your address via a third party service.  To cancel a payment that is “Processing”, we would need to manually intervene and a $250 fee will apply.  Please contact support@winningpokernetwork.com from your registered email address if you wish to cancel a check that’s “Processing”.

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