Frequently Asked Questions

Deposits

I sent the incorrect amount of crypto, and it’s more than $10. What should I do?

For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s demand. If you are using Bitcoin, you can visit Blockchair.com to check the number of confirmations on your transaction. Note that we require seven confirmations before processing a Bitcoin transaction. The amount credited to your account will be based on the amount reported on the blockchain. In case of any discrepancies in the deposited amount, please contact support@winningpokernetwork.com with your crypto address and the deposited amount for further assistance. Remember to use Blockchair.com to track your

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Why is my Ethereum deposit taking so long?

For a crypto deposit to be processed, it must first be verified by miners. This can take some time depending on demand. If you are using ETH, you can visit http://Blockchain.com to see how many miners have confirmed your transaction. We require seven confirmations before processing a bitcoin transaction. If you have any other issues, please contact support@winningpokernetwork.com from your registered email address.

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Can you recommend a Litecoin wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust Wallet**: User-friendly mobile wallet, supports multiple cryptocurrencies and DApps integration. Choose based on your security needs and user experience preferences.

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Can you recommend an Ethereum wallet?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust Wallet**: User-friendly mobile wallet, supports multiple cryptocurrencies and DApps integration. Choose based on your security needs and user experience preferences.

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What BTC wallets do you recommend?

Here are some recommended Bitcoin wallets: 1. **Ledger Nano X**: Secure hardware wallet, supports multiple cryptocurrencies. 2. **Trezor Model T**: Secure hardware wallet with touchscreen, supports many cryptocurrencies. 3. **Exodus**: User-friendly desktop/mobile wallet, built-in exchange. 4. **Electrum**: Secure, fast desktop wallet with advanced features. 5. **Mycelium**: Secure mobile wallet with hardware wallet support. 6. **Trust Wallet**: User-friendly mobile wallet, supports multiple cryptocurrencies and DApps integration. Choose based on your security needs and user experience preferences.

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What should I do if I sent the wrong amount using Person to Person?

Person to Person deposits made for an incorrect amount are usually rejected, but if the deposit was made in the past 48 hours, we can still resubmit the transaction with the new amount. If it has been less than 48 hours, please email us at support@winningpokernetwork.com with a picture of the receipt showing the sender’s name, receiver’s name and the control number. Be sure to write to us from your registered email address. If you sent your funds more than 48 hours ago, you’ll need to cancel the deposit request and process a new deposit for the correct amount.

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How long do Bitcoin deposits take?

Bitcoin deposits can take as little as a few minutes or up to an hour or more. This depends on the number of transfers that are being processed online globally. Please note that in order for your deposit to be credited on our site, it must receive at least 7 confirmations.

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