Frequently Asked Questions

Deposits

How to edit credit card info?

You can edit your credit card by following these 5 easy steps: Launch the poker client and click on deposit Click on account next to certifications Click on my cards below your username Click on the card you want to edit Scroll down, enter your new info, and save your changes

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How do I create a Bitcoin or Crypto wallet?

Here are the steps to create a Bitcoin or Crypto wallet: First go to buybitcoinworldwide.com. Select the country you reside in and the payment method you want to use. A credit card is the most popular option. You will see several wallet options to choose from that meet your criteria. You can read reviews of each,see the pros and cons, plus additional information. Select the wallet you want and it will take you directly to the company’s website. You will be able to buy Bitcoin or other available cryptos using any of the methods offered. Finally, you can send

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How do I deposit using Bitcoin?

Steps to Deposit Using Bitcoin Click the green “My Account” button. To deposit with Bitcoin, click on the ‘‘Bitcoin’’ button. Enter the amount you want to deposit in USD, taking the minimum and maximum amounts into consideration. Also, enter the promo code if you have one. You will receive a warning to check with your wallet that your funds are originating with Bitcoin and not Bitcoin Cash. If the currencies don’t match, it will lead to a permanent loss of funds Next click ‘‘Get Address’’, which is a unique Bitcoin address that can only be used one time. If

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How do I deposit with a credit card?

Click the green “My Account” button. Then click the “Deposit” tab Click on the Credit Cards button Enter your credit card information Enter the deposit amount. Click on the deposit button.  

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I sent the incorrect amount of cryptocurrency, and it was less than the minimum deposit amount of $10. What should I do?

Crypto Deposit Confirmation and Processing The system will process your crypto deposit as soon as it has been confirmed. For a crypto deposit to be processed, it must first be verified by miners, which can take some time, depending on the network’s current demand. If you have the crypto address used for the deposit, you can visit Blockchair.com to check the number of miner confirmations for your transaction. Our system requires seven confirmations before processing a crypto transaction. Please keep in mind that the time it takes for miners to confirm your transaction may vary due to network conditions

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Why hasn’t my eWallet deposit been credited to my poker account?

If the funds from your eWallet have been deducted and you don’t see the amount reflected in your poker balance then you’ll need to contact us.  Please email support@winningpokernetwork.com from the address that’s registered on your account. Be sure to include a description of your issue, your player nickname, the site you are playing on, and a screenshot of the transaction as it appears in your eWallet.

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