Frequently Asked Questions

Can I self-exclude myself just from your Poker section?

Yes, you can. Please contact Customer Support and let them know if you want to temporarily or permanently disable your Poker access. Please note that if you choose to permanently disable your Poker access, there is no way to reverse the process. This is due to our Responsible Gaming policies.  

Can I get self-exclusion from sports betting?

Yes, you can disable your sportsbook access either temporarily or permanently. To do so, you may contact Customer Support and inform them whether you would like a temporary or permanent restriction applied to your sportsbook access. You can also self-exclude directly from the app by following these steps: 1. Log in to your account. 2. […]

How do I close my account?

If you wish to close your account, please email Customer Support from the registered email address we have on file. When you send your request, please add your username and let us know if you want a temporary or permanent closure. Requests for temporary account closures should also let us know how long you want […]

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