Why isn’t my bonus active?
All bonuses for first-time deposits are automatically activated as soon as you make a deposit. Remember, you need to release the bonus with your play. You can learn more about how to release your bonus here: https://acrpoker.eu/promotions/welcome-bonus/ If you feel you aren’t receiving credit for your reload bonus, contact support@winningpokernetwork.com for assistance.
How do I add a Bonus Code?
While our First Deposit Bonus does not require a Bonus Code, is it required for our Reload Bonus that we offer occasionally during the year. To add a Bonus Code, go to the deposit section of the poker client and below the amount you are depositing, there will be a space to enter a ”Promo […]
How do I locate the bonus information in a slot?
Most slot games have a bonus information section where you can learn how to activate bonus features. Typically, you can access this by opening the slot game and clicking on the “i” or “?” icon. This will display all relevant bonus mechanics for that specific game. Tu navegador no soporta el video HTML5. If you […]
Why isn’t my bonus active?
All bonuses for First Time Deposits should be automatically activated. This includes if you used Bitcoin or another cryptocurrency. Please email support@winningpokernetwork.com from your registered email account to report this issue and our team will look into it.
Why haven’t you credited my bonus?
Please take into consideration that bonuses are not upfront cash. In order to redeem your bonus, you will have to do the following: Click on My Account on the top right Click on the Rewards button Click on Bonuses
Am I eligible to receive a first time deposit bonus with a P2P transfer?
Yes! If you are receiving your first deposit from a friend or contact, you are eligible to receive our Welcome Bonus. In this case, make sure you contact support to let them know so they can activate your bonus. Our Welcome Package gives you a 100% First Deposit Bonus up to $2,000.
Are there any bonuses available?
We usually offer reload bonuses before a tournament series or Venom Tournament. Please check our Promotions page to see what’s available right now, link here. Once you reload your account using a reload promo code, you can view and redeem it from the Rewards section at the top of the client: Click on My Account […]
If I deposit $500 twice for the first time, do I get the full bonus for $1000?
The Welcome Bonus, which is worth up to $1,000, is only valid on your first deposit. However, if you make two $500 deposits, one right after the other, you can contact Customer Support and we can likely make an exception and give you the full $1,000 Welcome Bonus.
Why didn’t I receive my bonus after depositing with Bitcoin for the first time?
All bonuses for First Time Deposits should be automatically activated. This includes if you used Bitcoin or another cryptocurrency. Please contact Customer Support so we can look into this issue for you.
