Why do I need to rake 10% before cashing out?
We require you to generate at least a 10% rake before being able to cash out in order to confirm that you’re using our poker room to play poker, not move money around. Remember, we’re a cardroom, not a financial service provider. Thanks for understanding!
How long do I have to wait after my deposit before I can withdraw?
You need to wait at least 72 hours before requesting a payout. Our Security Department reviews all payouts and your account also needs to be certified before cashing out. In addition, your account must generate a minimum rake before the system will allow you to cash out. This applies to player-to-player transfers as well.
What is the best withdrawal option?
Although the best withdrawal option depends on your particular needs, most players prefer Bitcoin. Not only is this the fastest method for cashing out, but it will also allow you higher limits for transactions and we do not charge fees on these transactions.
How long does it take for you to process my withdrawal?
Under normal circumstances, payouts are processed within 24 hours after they are requested. Please note all payouts are subject to review, and may take up to 15 business days to process.
Why am I unable to use my Payz account?
If you receive a message that your Payz account isn’t allowed, then please email support@winningpokernetwork.com. You must include a screenshot of your Payz account that displays the account holder’s information and account number. This is for security and verification purposes and will ensure the receiving account is under your name.
How do I stop my check if I’m willing to pay a fee?
You can do this right from the poker client. 1. Log in to your poker account 2. Click My Account at the top right of the client. 3. Then click on ‘Withdrawal’ 4. Then ‘Account’ 5. Then ‘History’ 6. Click on the ‘Pending Withdrawal’ 7. Finally, click ‘Cancel’. Please remember that if your payout status […]
How do I cancel my check?
If the status of your check is “pending” then you can cancel it for free from the poker client. Go to My Account Click Withdrawal Finally click on your account icon located above your balance and then click ”My History”. If the status of your check is ”Processing” then your payment has already been sent […]
When requesting a paper check, the system says my address is invalid. What should I do?
Please note that the address where the check is going to be sent must match the address in your account. To change the address from the poker client: Access My Account Then click Withdraw Click Paper Check Finally select your account: Register New Receiver. Once you have done that, feel free to request your withdrawal […]
How long do Person to Person withdrawals take?
Person to Person and Ria withdrawals can take between 3-5 business days. The speed varies based on transaction volumes and the processing office’s operating hours.
