What should I do if I sent the wrong amount using Person to Person?
Person to Person deposits made for an incorrect amount are usually rejected, but if the deposit was made in the past 48 hours, we can still resubmit the transaction with the new amount. If it has been less than 48 hours, please email us at support@winningpokernetwork.com with a picture of the receipt showing the sender’s […]
What should I do if I sent the wrong amount using Person to Person or RIA?
We are unable to edit the amount internally, so you will need to follow these steps: Contact the agency: Immediately get in touch with customer support of your Money Transfer service. Explain the situation and provide them with the transaction details. They will guide you on how to proceed with canceling the transaction. Visit a […]
Where do I find freerolls in the poker client?
Please click on: Go to Tournaments On the filter select Buy-In Select the Freeroll option
Time Management Rule
Our regular time bank last 90 seconds. This is designed to protect players in the case of internet disconnections. In tournaments, your time bank can only be used once (once the time runs out, you can’t replenish it). However, in multi-table tournaments, all players at the final table will have their time bank replenished. At […]
Software Features
Check all the Software Features here.
How do I turn off animations?
If you do not wish to see emojis, please do the following: Click on Settings Playing Experience Gameplay, and then uncheck the “Show player emojis” option Click “Apply”
What are progressive payouts?
Progressive Pay-outs operate like an automated teller machine (ATM) once a tournament reaches the in the money (ITM) stage. With progressive pay-outs players will receive cash in their poker account as soon as the bubble bursts. Then they’ll continue to get additional cash with each and every pay jump. With ITM ATM functionality, your award […]
Where can I find the hand replayer?
It is easy to see a play back of your hands. Open the software and sit at a game table. After you play a hand, click on ‘previous’ in the top left-hand corner. This will open the replayer. You can search through all hands of your session by clicking the forward and backward sections.
How to customize Hotkeys?
You can enable and customize your hotkeys by clicking on the Settings menu. You’ll find the Hotkeys option beneath Playing Tools. To ensure your Hotkeys are active, make sure the Use Hotkey slider is set to on. Learn more about customizing hotkeys here.
