Frequently Asked Questions

Gameplay

How do I buy more chips during a game?

For Cash Games, if you run out of chips or want to add more to your stack, just click on the Chip Icon with a plus sign located on the top bar of the cash table. In addition, there are two types of tournaments that allow you to buy more chips. A Re-Entry allow players who get eliminated from the tournament to buy back as a new player while late registration is still open. You can re-enter as many times as you want. A rebuy. This allows you to purchase chips during the early blind levels of a tournament

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How to navigate the player table?

Mastering the table game at a glance. Here’s a quick guide to navigating our player table: 1. Table Info: Double-click a table to view its details, including name, stakes, balance, and buy-in options. Customize your chips and hit OK to join or Cancel to leave. Need more funds? Click Cashier. 2. Arrival: Wait your turn or start playing right away by selecting Wait for BB or unselecting it. Stay updated with the chat box and slider to review previous actions. 3. Playing: Get your hand and choose action buttons like Fold, Call Any, or Call the last bet. Opt

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How to search for a player?

We do not allow the feature of searching for other players. This is done for security purposes and to provide the fairest gameplay experience possible as players could use the info to create an advantage.

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How does staking work?

Our staking feature lets you pay a portion of another player’s tournament buy-in, making it easy to get into the action without playing a single hand of poker. With staking, everyone has the potential for a huge score without investing time and energy playing in big multi-table tournaments. To take advantage of Tournament Staking, just click on the Staking button in the lobby. Learn more about staking here.

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What is race reward fee?

A Race Reward is the amount taken out of the pot at the end of each qualified hand to feed our weekly Beast race and the amount taken out of the tournament register fees to feed our weekly Sit & Crush point race. Remember, WPN takes these rewards directly out of the rake, so it’s zero cost to the player. Here are the reward amounts: The Beast: 2 cents per every 6 cents in rake up to a maximum of 24 cents Sit & Crush: 25 cents per every $1 tournament fee.

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How can I find the tournament ID?

Go to the poker client Go under ‘My Account’ Select ‘Game History’ Select a date when the game was played and click search. There you will see the list of games played that day and the Tournament ID.

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What is an on demand tournament?

On Demand Tournaments bring you the excitement of multi-table tournaments with the convenience of a Sit & Go. Just like a Sit & Go, an On Demand Tournament has no set start time. Instead, play begins when the minimum number of required entrants to start the tournament is met. Even after play starts, other players are allowed to join the tournament during a designated re-entry period.  

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What is a flight tournament?

Multi-flight tournaments are phased poker tourneys with more than one entry day. Each entry day plays up to the same point and all remaining players qualify for the final phase. The final phase is comprised of players from all the entry days.

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Select the software version that is right for your Mac

How to find my chip architecture?