Frequently Asked Questions

Deposits

Are there any restrictions on using a business credit card?

While there are no restrictions on using a business card on our network, if this is your first deposit using a business card, we need you to certify your account first. You can certify your account by logging into the poker client: Click the green “My Account” button. Then click the “Deposit” tab Then click the  “Certifications” tab Finally, click “Document Verifications” and follow the screen instructions to upload these documents: Copy of the front of your ID (passport, government ID, driver’s license) Utility bill or bank statement showing your current address Copy of the front of your business

Read More »

Are there any fees for credit card deposits?

There is currently a 10% processing fee on all VISA deposits.To avoid this fee, we recommend using Cryptocurrency (our preferred option), Mastercard, American Express, or any of the other deposit methods available in the cashier.

Read More »

How long do crypto deposits take?

Cryto deposits can take as little as a few minutes or up to an hour or more. This depends on the number of transfers that are being processed online globally. Please note that in order for your deposit to be credited on our site, it must receive at least 7 confirmations.

Read More »

What deposit options are available?

After logging into your poker client: Click on the MY ACCOUNT button on the bottom right of the lobby. Then click on DEPOSIT.  All your deposit options will then load.  Please remember that deposit options vary based on country along with how long you’ve been playing with us. You can choose any of the options that are displayed.

Read More »

Select the software version that is right for your Mac

How to find my chip architecture?