Frequently Asked Questions

How long do crypto deposits take?

Cryto deposits can take as little as a few minutes or up to an hour or more. This depends on the number of transfers that are being processed online globally. Please note that in order for your deposit to be credited on our site, it must receive at least 7 confirmations.

What deposit options are available?

After logging into your poker client: Click on the MY ACCOUNT button on the bottom right of the lobby. Then click on DEPOSIT.  All your deposit options will then load.  Please remember that deposit options vary based on country along with how long you’ve been playing with us. You can choose any of the options […]

What should I do if I receive a rejected message when depositing?

If you receive a rejected message, there is an issue with your transaction. The most common reason for a credit card being declined is that your bank has blocked international transactions.  You can resolve this by contacting your bank and letting them know that you authorize the transaction. If your bank tells you that everything […]

Why is my deposit taking so long?

The amount of time it takes for your deposit varies based on what type of payment method you used. For more information on each payment method, please refer to the “Time Frame” section on our FAQs.

Why don’t you offer my favorite deposit method?

We’re sorry if we don’t support the option you are looking for. Deposit options vary based on location. We do recommend that you try Bitcoin, which is our player preferred option and accepted no matter where in the world you’re depositing from.

How to deposit with Person to Person?

Making a Person to Person deposit is easy. Click My Account at the top right of the client. Then click the “Deposit” tab Next, select “Person to Person”. Enter the sender’s information exactly as it appears on your government-issued ID. It is crucial that the names match your official identification to avoid processing delays. This […]

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