Why do I need to rake 10% before cashing out?
We require you to generate at least a 10% rake before being able to cash out in order to confirm that you’re using our poker room to play poker, not move money around. Remember, we’re a cardroom, not a financial service provider. Thanks for understanding!
How long do I have to wait after my deposit before I can withdraw?
You need to wait at least 72 hours before requesting a payout. Our Security Department reviews all payouts and your account also needs to be certified before cashing out. In addition, your account must generate a minimum rake before the system will allow you to cash out. This applies to player-to-player transfers as well.
What is the best withdrawal option?
Although the best withdrawal option depends on your particular needs, most players prefer Bitcoin. Not only is this the fastest method for cashing out, but it will also allow you higher limits for transactions and we do not charge fees on these transactions.
How long does it take for you to process my withdrawal?
Under normal circumstances, payouts are processed within 24 hours after they are requested. Please note all payouts are subject to review, and may take up to 15 business days to process.
How do I stop my check if I’m willing to pay a fee?
You can do this right from the poker client. 1. Log in to your poker account 2. Click My Account at the top right of the client. 3. Then click on ‘Withdrawal’ 4. Then ‘Cashier History’ 5. Click on ‘Pending’ 6. Finally, click on the “Trash Icon” Please remember that if your payout status is […]
How do I cancel my check?
If the status of your check is “pending” then you can cancel it for free from the poker client. Go to My Account Click Withdrawal Then click on ”Cashier History” and finally click on “Pending“. If the status of your check is ”Processing” then your payment has already been sent to your address via a […]
When requesting a paper check, the system says my address is invalid. What should I do?
Please note that the address where the check is going to be sent must match the address in your account. To change the address from the poker client: Go to My Account Click Account Information and select the pencil icon next to your address to edit it. Save the changes. Go to Withdraw then click […]
How long do Person to Person withdrawals take?
Person to Person withdrawals can take between 3-5 business days. The speed varies based on transaction volumes and the processing office’s operating hours.
What are the fees for Person to Person withdrawals with Person to Person?
These are the fees for Person to Person withdrawals: $60 fee on withdrawals of $100 to $299 $70 fee on withdrawals of $300 to $350 The applicable fee must be available in your Poker Balance when we process your withdrawal.
