Frequently Asked Questions

Tables Features

How to search for a player?

We do not allow the feature of searching for other players. This is done for security purposes and to provide the fairest gameplay experience possible as players could use the info to create an advantage.

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How does staking work?

Our staking feature lets you pay a portion of another player’s tournament buy-in, making it easy to get into the action without playing a single hand of poker. With staking, everyone has the potential for a huge score without investing time and energy playing in big multi-table tournaments. To take advantage of Tournament Staking, just click on the Staking button in the lobby. Learn more about staking here.

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What is race reward fee?

A Race Reward is the amount taken out of the pot at the end of each qualified hand to feed our weekly Beast race and the amount taken out of the tournament register fees to feed our weekly Sit & Crush point race. Remember, WPN takes these rewards directly out of the rake, so it’s zero cost to the player. Here are the reward amounts: The Beast: 2 cents per every 6 cents in rake up to a maximum of 24 cents Sit & Crush: 25 cents per every $1 tournament fee.

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How can I find the tournament ID?

Go to the poker client Go under ‘My Account’ Select ‘Game History’ Select a date when the game was played and click search. There you will see the list of games played that day and the Tournament ID.

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How do I allow (or not allow) the Run it Twice feature?

If you want to enable the Run it Twice feature at all tables when it’s available, simply follow these steps: Go to the poker client Click “Settings” Click “Playing Tools” Click “All in Options” Check the box “Always Run it Twice” Alternatively, if you want Run it Twice to always be disabled, check the box “Never Run it Twice”. If neither box is checked, the option to Run it Twice will pop up at an individual table when applicable. Click “Yes” if you want to or “No” (or wait 5 seconds) if you don’t.  More info on Run it

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Can I create my own Avatar? 

Right now, you’re welcome to choose from the large variety of avatars available. And starting in 2021, we will be running several promotions where the winner will receive their very own avatar.  In addition, all Venom winners will be able to get their own Avatar as well.

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Where do I find the hand histories?

Click on the settings wheel on the top right corner of the poker client. Click on the Hand Histories section listed on the left side menu of the pop-up box. Choose which destination folders you wish to save your Hand Histories and Tournament Summaries on your computers. Press OK to save your changes.

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Select the software version that is right for your Mac

How to find my chip architecture?