Frequently Asked Questions

Deposits

How long do Person to Person deposits take?

Person to Person deposits are generally processed within 8 hours.  Please note it might take longer (up to 72 business hours) depending on the processing office’s business hours and the number of transactions they need to process.

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What are the fees for Person to Person deposits with Person to Person?

Although we don’t charge any fees for Person to Person deposits, the service provider does charge a processing fee, which varies based on the size of the transfer. The good news is that if your deposit exceeds $100, we can cover the fees. To request this, please send us an email along with a screenshot of your receipt showing the fees to support@acrpoker.eu.

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How long do Payz deposits take?

Most Payz deposits are approved within minutes. Please note it might take longer (up to 8 business hours) depending on the number of transactions your service provider needs to process.

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Are there any restrictions on using a business credit card?

While there are no restrictions on using a business card on our network, if this is your first deposit using a business card, we need you to certify your account first. You can certify your account by logging into the poker client: Click the green “My Account” button. Then click the “Deposit” tab Then click the  “Certifications” tab Finally, click “Document Verifications” and follow the screen instructions to upload these documents: Copy of the front of your ID (passport, government ID, driver’s license) Utility bill or bank statement showing your current address Copy of the front of your business

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