Where can I find my balance?
Log into the Poker Client. Click on the Green ‘My Account’ button on the top right of the screen. Or you can also see it under your username in the main lobby.
I’m expecting a P2P transfer, but I haven’t received it. What should I do?
If you haven’t received your P2P transfer, you’ll need to contact the sender. If they have concerns the sender will need to contact us directly by emailing support@winningpokernetwork.com.
Why hasn’t my eWallet deposit been credited to my poker account?
If the funds from your eWallet have been deducted and you don’t see the amount reflected in your poker balance then you’ll need to contact us. Please email support@winningpokernetwork.com from the address that’s registered on your account. Be sure to include a description of your issue, your player nickname, the site you are playing on, […]
How can I fix issues with my casino balance?
For Classic Casino and 777 Slots gameplay, you no longer need to worry about transferring funds. You just need to open the Casino of your preference, select a table, and start playing. The funds are deducted directly from your account’s balance as you play. For the Live Dealer Casino, a balance chart is located on […]
