Frequently Asked Questions

How frequently can I request a withdrawal?

Bitcoin and other cryptos: One payout per 24 hours up to 5 per week. E-Wallets: One per 7 days. Paper Check: One for free every 30 days. All other checks requested within that 30-day period will cost $65. Person to Person: One per week. You need to wait at least 72 hours before requesting a payout. Our Security Department […]

How do I request a paper check or bank draft?

1.Click My Account at the top right of the client. 2. Then, click the Withdraw button. 3. Select the Paper Check option. 4. Enter the amount you want to withdraw. Remember the minimum is $100 and the maximum is $3,000. Always make sure to confirm the home address listed. You can receive a free check […]