Frequently Asked Questions

How long does it take to receive a paper check?

  The free check option can take up to 6-8 weeks to arrive and you are limited to one free check every 30 days. For faster service, we can send your check by FedEx, which takes 7-15 business days and costs $55.

How do paper check fees work?

* You get one free paper check every 30 days. * An upgraded check sent by FedEX costs $55 and takes 7-15 business days.

How long do Crypto withdrawals take?

Under normal circumstances, payouts are processed within 1 hour after they are requested. However, all payouts are subject to review and may take up to 15 business days to process.

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