How do I deposit using Litecoin?
Steps to Deposit Using Litecoin Access the poker client: Launch the poker client and click the “Deposit” button. Select Litecoin: Choose Litecoin as your deposit method and click on it. Enter deposit details: Input the amount you want to deposit in USD, taking the minimum and maximum limits into consideration. If you have a promo […]
How do I deposit using Ethereum?
Steps to Deposit Using Ethereum Access the poker client: Launch the poker client and click the “Deposit” button. Select Ethereum: Choose Ethereum as your deposit method and click on it. Enter deposit details: Input the amount you want to deposit in USD, taking the minimum and maximum limits into consideration. If you have a promo […]
How can I activate or deactivate the 2 Factor Authentication to protect my account?
Click on the SETTINGS tab on your Poker Client, then click on 2FA SECURITY, choose your preferred contact method, and click on ACTIVATE.
How can I update my personal information?
To update your information, please follow these steps: Go to My Account Click on Details Click on Edit and fill out the information requested Click Submit
Why can’t I deposit using a Credit Card?
Depending on your country, some deposit methods may or may not be available. From your Poker Client, click on DEPOSIT to see your available options.
Why was my account suspended?
Keep in mind we only allow one account per player. If you create a second account, it will be permanently closed. Are you trying to play from a BANNED COUNTRY? If so, the account will be temporarily suspended. Please contact us once you leave the banned country. Also, if you use a VPN that shows […]
Do I need to “certify” my account?
Under certain circumstances, as part of our Security protocols, we may require you to certify your account.
What happens if I lose my access?
If you lose or forget your password, you can reset it using the link provided on the login screen. We will send you a link to your registered email address to reset it. If you lose access to your email, please contact us at support@winningpokernetwork.com and we will be more than happy to assist you.
Can household members play simultaneously?
At ACR Poker we take pride in ensuring gameplay integrity. Therefore, we recommend that you don’t play on the same Cash Tables, Tournaments, Sit & Go’s, or Jackpot Poker with anyone you know. Also, playing from the same IP location as someone you know is strictly prohibited. We are constantly monitoring the action on our […]
