Frequently Asked Questions

Why was my account suspended?

  • Keep in mind we only allow one account per player. If you create a second account, it will be permanently closed.
  • Are you trying to play from a BANNED COUNTRY? If so, the account will be temporarily suspended. Please contact us once you leave the banned country. Also, if you use a VPN that shows your location as in a banned country, the account will be suspended.
  • For violation of our TERMS AND CONDITIONS.