Frequently Asked Questions

Classic Casino

How does the Casino Rebate work?

The Casino Rebate is a 10% cashback bonus we offer at our classic casino. To apply for the 10% Rebate Bonus, you must meet the following requirements:  Must be over $200 in NET losses from the previous week to qualify.  Rebate Bonus must be requested on Mondays only (no exceptions).  Players may only make one request per week. It is important to consider that only losses at our Regular Casino count towards the final tally. Funds lost at our Live Dealer Casino or 777 Slots do not count. To complete your request, please contact us on Mondays with your

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How do casino tournaments work?

To participate in a casino tournament, follow these steps: Open the poker client and click on the Casino Select the Tournaments option from the left menu. Upon entering a casino tournament, your entry ticket ensures a specific number of spins or hands, as well as a starting chip balance ranging from 1,000 to 5,000 chips. Your objective in the tournament is to utilize all of your spins or hands to achieve the highest score or chip count, which will be displayed on the leaderboard. Please be aware that you must use all your spins or hands before the end

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How can I fix issues with my casino balance?

For Classic Casino and 777 Slots gameplay, you no longer need to worry about transferring funds. You just need to open the Casino of your preference, select a table, and start playing. The funds are deducted directly from your account’s balance as you play. For the Live Dealer Casino, a balance chart is located on the upper right corner of the page, where you can select the amount of funds you would like to transfer. Once you finish playing, you can select the option ‘Return Funds’ and your money will be back in your poker balance. If you encounter

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Select the software version that is right for your Mac

How to find my chip architecture?