Frequently Asked Questions

Screen Name

What’s my username, screen name, etc?

If you are logged into your account, your username will be displayed at the top of the poker client.   You can also find your personal information by logging into your account and clicking on the red ‘My Account’ button, which is located at the bottom right corner of the screen.

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Can I change my nickname/table name?

Regrettably, you cannot change your nickname. Your nickname not only serves as your online identity, but it helps players recognize you at the tables. Since you can’t change who you are when playing in a live poker game, we generally do not let our players alter their identity online. In addition, we only allow one account per player. You are not permitted to close your account and create a new one. If we locate more than one account, we will proceed to close all additional accounts that were created.

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Select the software version that is right for your Mac

How to find my chip architecture?