Frequently Asked Questions

How to Cancel a Withdrawal

How do I stop my check if I’m willing to pay a fee?

If you lost your check or wish to cancel a check that’s listed as “processing”, you’ll need to pay a $250 fee. This amount must be available in your poker account before we begin the process of stopping your check.  If you wish to cancel your check and agree to pay this fee, then please contact support@winningpokernetwork.com from your registered email address to proceed.

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How do I cancel my check?

If the status of your check is “pending” then you can cancel it for free from the poker client.  Go to My Account Click Withdrawal Finally click on your account icon located above your balance and then click ”My History”. If the status of your check is ”Processing” then your payment has already been sent to your address via a third party service.  To cancel a payment that is “Processing”, we would need to manually intervene and a $250 fee will apply.  Please contact support@winningpokernetwork.com from your registered email address if you wish to cancel a check that’s “Processing”.

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How can I cancel a withdrawal?

You can do this right from the poker client. Log in to your poker account Click My Account at the top right of the client. Then click on ‘Withdrawal’ Then ‘Account’ Then ‘History’ Click on the ‘Pending Withdrawal’ Finally, click ‘Cancel’. Please remember that if your payout status is listed as ‘processing,’ it won’t be available to cancel.  Only withdrawals with a status listed as ‘pending’ can be canceled.

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