Frequently Asked Questions

How long do crypto deposits take?

Cryto deposits can take as little as a few minutes or up to an hour or more. This depends on the number of transfers that are being processed online globally. Please note that in order for your deposit to be credited on our site, it must receive at least 7 confirmations.

Why can’t I use my tournament ticket?

Your tourney ticket could be expired, which you can check by looking in the poker client. Remember, your ticket also can only be used for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for.  If you have a valid tournament ticket but receive an error message when attempting to use […]

What happens if my tournament ticket expired?

Each tournament ticket is listed with an expiration date in the poker client, so please make sure to use it while it’s still valid. Remember, a tourney ticket is only for tourneys of that exact buy-in amount, or for the specific tournament they’re designated for.  If you have a valid tournament ticket but receive an […]

What is Sit & Crush?

Sit & Crush is a weekly rake race that runs from Saturday at 12am ET to Friday at 11:59pm ET. Just play Sit & Go’s, Jackpot Poker Games or On Demand tourneys and you’ll automatically earn points for the leaderboard with no extra cost to participate. The prizes are cash and tourney seats. The cash […]

How can I register for a poker tournament?

Click on the Tournaments Tab. Next, browse the list of events and double-click on a tournament that is either listed as registering or in late registration. On the right side of the lobby click on the Join button. You will see a new window with the tournament info, and now you can click on the […]

Is gambling on the internet legal?

To determine the legality of internet gambling in your jurisdiction, please consult your local governmental authorities or a qualified attorney.

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