How do I stop my check if I’m willing to pay a fee?
You can do this right from the poker client. 1. Log in to your poker account 2. Click My Account at the top right of the client. 3. Then click on ‘Withdrawal’ 4. Then ‘Cashier History’ 5. Click on ‘Pending’ 6. Finally, click on the “Trash Icon” Please remember that if your payout status is […]
How do I cancel my check?
If the status of your check is “pending” then you can cancel it for free from the poker client. Go to My Account Click Withdrawal Then click on ”Cashier History” and finally click on “Pending“. If the status of your check is ”Processing” then your payment has already been sent to your address via a […]
When requesting a paper check, the system says my address is invalid. What should I do?
Please note that the address where the check is going to be sent must match the address in your account. To change the address from the poker client: Go to My Account Click Account Information and select the pencil icon next to your address to edit it. Save the changes. Go to Withdraw then click […]
How long does it take to receive a paper check?
The free check option can take up to 6-8 weeks to arrive and you are limited to one free check every 30 days. For faster service, we can send your check by FedEx, which takes 7-15 business days and costs $55.
How do paper check fees work?
* You get one free paper check every 30 days. * An upgraded check sent by FedEX costs $55 and takes 7-15 business days.
What are the limits for paper check withdrawals?
You can withdraw between $100 and $3,000 USD by paper check.
What should I do if I can’t cash my check?
If you’re having trouble cashing your check, we can return the funds to your account. But first we’ll need a letter from your bank explaining why you can’t cash the check, or you’ll need to send us a picture of the check with the word voided written across the front. You can email either of […]
