How do I earn points for the Beast and Sit & Crush?
To earn points for The Beast, just sit down and play at any cash game table. You’ll earn 1 point for every $0.02 fed to The Beast generated by you using the Weighted Contributed Rake methodology. To earn points for Sit & Crush, just buy in and play in a Sit & Go, On Demand […]
Can I unregister for the Beast satellite and get a credit?
Unfortunately, tickets won to the Beast Satellite can’t be changed. You need to play in the tournament on the day you’re assigned.
Can I buy points to unlock medals?
No, you can’t buy points to unlock medals. Points from the Elite Benefits Program can only be acquired from playing cash games and tournaments.
If I deposit $500 twice for the first time, do I get the full bonus for $1000?
The Welcome Bonus, which is worth up to $1,000, is only valid on your first deposit. However, if you make two $500 deposits, one right after the other, you can contact Customer Support and we can likely make an exception and give you the full $1,000 Welcome Bonus.
Why didn’t I receive my bonus after depositing with Bitcoin for the first time?
All bonuses for First Time Deposits should be automatically activated. This includes if you used Bitcoin or another cryptocurrency. Please contact Customer Support so we can look into this issue for you.
Do you offer free money or birthday bonuses?
At the moment, we do not offer free money or birthday bonuses. All of our promotions and bonuses can be found by visiting our page.
How can I see my available bonuses?
It’s easy to see your available bonuses and take advantage of them. Click on My Account on the top right Click on the Rewards button Click on Bonuses At the top, you’ll see three options: All Bonuses, Bonus History, and Tutorial. You can see your bonuses as a list or as cards by choosing from […]
How do I delete a credit card from my account?
-From the lobby click the Green Deposit button. -Next, click Account to view your credit cards. -Now find the card you wish to remove and click delete. It’s that simple.
How do you determine your minimum deposit?
The minimum deposit is set by our payment providers, not us. We’re usually able to offer new players a minimum deposit of $25 to test the site, but the recent change by our provider won’t allow for that. The good news is that as you build a positive financial reputation with us, your minimum won’t […]
