Frequently Asked Questions

Why isn’t my bonus active?

All bonuses for first-time deposits are automatically activated as soon as you make a deposit. Remember, you need to release the bonus with your play.  You can learn more about how to release your bonus here: If you feel you aren’t receiving credit for your reload bonus, contact for assistance.

Why isn’t my bonus active?

All bonuses for First Time Deposits should be automatically activated. This includes if you used Bitcoin or another cryptocurrency. Please email from your registered email account to report this issue and our team will look into it.

How can I see my available bonuses?

It’s easy to see your available bonuses and take advantage of them. Click on My Account on the top right Click on the Rewards button Click on Bonuses At the top, you’ll see three options: All Bonuses, Bonus History, and Tutorial. You can see your bonuses as a list or as cards by choosing from […]