Frequently Asked Questions


How do I make a cryptocurrency withdrawal?

2023-07-05T14:46:08+00:00Categories: How to Withdraw|Tags: , , |

Steps to Withdraw Cryptocurrency Click My Account at the top right of the client. Then click on the Withdraw button and choose cryptos when the option appears. On the next screen you’ll be able to browse all our available cryptocurrency options, including Bitcoin, Litecoin, Ether, Dash, and dozens of others.  Just click on your preferred crypto or, if you can’t find what you’re looking for, enter it in the search box. After choosing your cryptocurrency, enter the amount you wish to withdraw. Keep in mind that there are minimum and maximum withdrawal amounts. Also, you must first rake at least 10% of your previous deposit before cashing out. Next enter your withdrawal address, which you can obtain from your cryptocurrency wallet. If everything looks correct click the green verify withdraw button.  After a few seconds, you should see a message that your request was sent.

What is the exchange rate for Cryptocurrencies?

2022-07-29T21:55:05+00:00Categories: Deposits Other Information, Withdrawal Other Information|Tags: , |

Cryptocurrency exchange rates can fluctuate rapidly. When requesting a deposit or withdrawal, we'll display the current exchange rate for the cryptocurrency option you choose. You can then decide whether or not to proceed with your deposit or withdrawal. Kindly note that upon requesting the crypto address, we will hold the exchange rate for 15 minutes only.