Frequently Asked Questions

Why is my third-party tool (HUD) not working after the software update?

Our recent update disabled several third-party tools that were previously compatible with our software. If you have difficulty opening the poker client, please close all third-party tools and restart the poker client. Please note that third-party tool providers (whose software does not violate our terms and conditions) are responsible for updating their software so it […]

Do you allow External Assistance Tools (EATs)?

Please examine our extensive list of permitted and prohibited features when using any WPN room by visiting section 10 in the following link: We are dedicated to maintaining and enforcing a fair gaming environment. As a result, we may either restrict our software from operating in the presence of a prohibited tool or, in […]